Contact information

Contact Us - MOBCOS

We'd love to hear from you! Our customer support team is here to help with orders, shipping, returns, and any questions about our products.

Our Business Information

Legal Name: Amani Trading FZC
Trading Name: MOBCOS
Registered Business Address: Al Makhawi Building, Umm Hurair Road, Oud Metha, Dubai, UAE - 00000, United Arab Emirates
Store URL: https://mobcos.com
Google Merchant Center Verified Domain: https://mobcos.com

Customer Support Details

Email (Preferred Contact): support@mobcos.com
We respond within 24 hours, 7 days a week.

Phone / WhatsApp: +971501172379
Customer Service Hours: Monday - Saturday, 10:00 AM - 7:00 PM (GST - Gulf Standard Time, UTC+4)

Live Chat: Available on our website at https://mobcos.com during business hours.

Where We Ship From

All orders are processed and shipped from:
Al Makhawi Building, Umm Hurair Road, Oud Metha, Dubai, UAE

This is also our return address for approved returns. Please see our Return Policy: https://mobcos.com/policies/refund-policy

How to Reach Us

For Order Inquiries, Tracking, and Shipping:
Email support@mobcos.com with your order number.
See also: Shipping Policy - https://mobcos.com/policies/shipping-policy

For Returns & Refunds:
Email support@mobcos.com within 7 days of delivery. Do NOT ship before approval.
See also: Return & Refund Policy - https://mobcos.com/policies/refund-policy

For Privacy & Data Requests:
Email support@mobcos.com
See also: Privacy Policy - https://mobcos.com/policies/privacy-policy

Response Time

  • Email: Within 24 hours
  • Phone / WhatsApp: Within business hours
  • Returns & Refunds: Refunds processed within 10 business days after inspection