Shipping policy

Shipping Policy - MOBCOS

Last Updated: October 16, 2026

At MOBCOS, operated by Amani Trading FZC, we aim to process and deliver your orders as quickly as possible.

Business Information:
Legal Name: Amani Trading FZC
Address: Al Makhawi Building, Umm Hurair Road, Oud Metha, Dubai, UAE - 00000
Email: support@mobcos.com
Phone: +971501172379
Website: https://mobcos.com

1. Where We Ship

We currently ship to the following countries, as configured in our Google Merchant Center:

• United Arab Emirates (UAE) - All Emirates including Dubai
• Saudi Arabia
• Bahrain
• Kuwait
• Oman
• India

If your country is not listed, please contact us at support@mobcos.com before ordering.

2. Order Processing Time

All orders require 2-3 business days for processing and preparation before shipment.

Processing times may be longer during public holidays, promotional periods, or high order volumes.

3. Estimated Delivery Times & Shipping Costs

Shipping charges and delivery times depend on destination and are shown at checkout before payment. Our current rates in Google Merchant Center are:

This table matches exactly what is configured in our Google Merchant Center Shipping Policies.

Delivery times are estimates and may vary depending on fulfillment centre, shipping carrier, and delivery location.

4. UAE Delivery Details

• Dubai: 2-3 business days after dispatch
• Other Emirates: 4-5 business days after dispatch

5. International Delivery & Customs

International delivery times vary depending on destination, fulfillment centre, carrier, and customs procedures.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges, where applicable, are the responsibility of the customer and are not included in our shipping cost of 49.99 AED, unless otherwise stated at checkout.

6. Express Delivery

Where express delivery is available, the express option and charges will be displayed at checkout. Availability varies by product and destination.

7. What Happens If My Order Is Delayed?

While we work with our shipping partners to deliver within estimated timeframes, delays may occur due to:

Public holidays, natural disasters, severe weather, high shipping volumes, carrier-related delays, customs procedures for international orders, and other unforeseen circumstances.

Mobcos does not guarantee an exact delivery date. If your order is significantly delayed, please contact support@mobcos.com. We will assist and coordinate with the carrier for an update.

8. Tracking Information

Once your order has shipped, tracking information will be provided when available. You can use the tracking details to follow your shipment via the carrier.

Tracking may take 24-48 hours to become active after dispatch. If your tracking has not updated, please allow time for the carrier's system to update, or contact us.

9. Order Cancellation

For information about cancelling an order, please see our Refund & Returns Policy: https://mobcos.com/policies/refund-policy or contact support@mobcos.com before your order is dispatched.

10. Contact for Shipping

Amani Trading FZC - MOBCOS
Al Makhawi Building, Umm Hurair Road, Oud Metha, Dubai, UAE
Email: support@mobcos.com | Phone: +971501172379